21 January 2016, 10:34
Glasgow City Council has opted for a Full Maintenance Contract, with two dedicated mobile Service Technicians permanently based in the city to be on hand to service and maintain its fleet of twenty nine Johnston CX201 compacts, purchased last year in the lead-up to the Commonwealth Games.
The machines were supplied with five years’ full maintenance, which includes round the clock cover for all repairs and breakdowns as well as all routine servicing. Johnston’s Service Technicians are in most days to keep the sweepers out working, and the contract includes the provision of three support machines to make the city look its best for residents, local businesses and visitors at all times.
Quarterly review meetings ensure the contract is on track, and Glasgow City Council finds it helpful that Johnston follows the Council’s procedures in respect of order numbers and reporting of accidents and damage, streamlining and minimising admin.
“One year on, the Full Maintenance Contract with Johnston is going well, with the sweeper fleet performing as we expected,” says Emil Laiolo, Glasgow City Council’s Transport Manager. “The contract has been tailor-made for us to meet our exact requirements, and we are pleased with Johnston’s proactive approach in respect of having the two dedicated technicians on hand and the provision of regular service reviews”.