Oerlikon Graziano online portal provides ease of purchase from new SparePartsShop

Oerlikon Drive Systems Segment’s transmission specialist brand, Oerlikon Graziano, has introduced an e-commerce portal to its website, allowing anyone to buy its products independently, directly and immediately, and then track their order online. The move reflects the company’s culture of continuous innovation, not just in product manufacture but also throughout its operations, extending to customer service and aftercare.

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It is part of the company DNA to stay as close as possible to all its customers worldwide, especially for servicing and the provision of replacement parts. The SparePartsShop is the latest step in that process, giving all customers unprecedented access and convenience, backed by assured quality and on-time delivery. For Oerlikon Graziano is vital that customers benefit from evolving technology, not only in terms of product development but also service and aftercare.

Oerlikon Graziano SparePartsShop provides access to online catalogues split in to four key areas: Gears and Components; Shifting Solutions™; Automotive transmissions; On/Off-highway drivelines. Each individual product area enables customers to check prices and availability before ordering using an intuitive, easy-to-navigate platform. Support is provided by a team of technical specialists, who are available online or on the telephone to provide enhanced customer assistance, if required.

The new SparePartsShop has been designed to ensure that Oerlikon Graziano customers have immediate, simple access to the extensive range of replacement components, whichever industry they serve and wherever in the world they are based. Customers are able to track their orders online and rely on a streamlined retail service that saves time and offers fast delivery of proven components.

To become familiar with Oerlikon Graziano’s new SparePartsShop and to start ordering replacement components, there will be a dedicated area at Agritechnica 2017 where visitors can register.