Service.AI

• Bobcat launches Service.AI, an AI-powered platform to reduce equipment downtime by supporting dealers and technicians.

• The platform provides instant access to repair manuals, warranty details, and real-time diagnostic guidance.

• Service.AI leverages a vast archive of historical cases to facilitate faster troubleshooting.

• Acting like a master technician, it offers step-by-step repair instructions to streamline service and mitigate labor shortages.

Service.AI is an AI-powered service and support platform designed to minimize equipment downtime by giving dealers and technicians instant access to Bobcat’s full repair expertise.

With Service.AI, Bobcat dealers and technicians can instantly retrieve repair manuals and warranty details, receive real-time diagnostic guidance, and leverage Bobcat’s extensive archive of historical cases for faster troubleshooting.

This prototype technology delivers the expertise of a master technician—providing step-by-step guidance to streamline the service process and complete repairs efficiently. By simplifying complex diagnostics, Service.AI not only accelerates repair timelines but helps to address the ongoing labor shortage.