LiuGong Opened a New Training Center in Brazil

LiuGong opened a new training center at it’s factory in Mogi Guaçu city, São Paulo, Brazil in September. The opening continues to show LiuGong’s commitment to constantly improve its customer service.

This training center is the 9th training center for LiuGong and one of the 6 LiuGong training centers around the world that is qualified to provide Cummins engine training. With an investment of around USD 300,000 the new center has an area of 250m² and can hold up to 15 students for machine training or a maximum of 8 trainees for engine training. It is equipped with full sets of components, tools and parts to support both theoretical and practical training for LiuGong machines as well as Cummins engines along with ZF axles and transmissions.

The training center is open to LiuGong employees and its dealers in the region. By standardizing the technical knowledge of service technicians and engineers LiuGong seeks to providing excellent aftersales service. “Through the professional training and standardizing service that LiuGong Latin America will provide to its customers, we are confident to bring a better customers experience for LiuGong users in the region and provide a higher added value of LiuGong machines to our customers.” said Mr. Tan Zuozhou, general manager of LiuGong Latin America.

After its grand opening, LiuGong has already held several training sessions in the new center, including a two-week training for the Cummins QSB7 engine lead by Mr. Zhen Yingxin, senior training manger from Cummins East Asia training center. A total of 8 trainees from 4 dealers came from Chile, Paraguay, Colombia and Brazil to attend the training.

There is no doubt the new training center will bring improvement to the quality and service for LiuGong products and components, and also raise productivity by by reducing the time for troubleshooting and repair. It is a milestone and also a new stage for LiuGong’s service in Latin America.